Privacy Policy

Last Updated: 31 July 2023

1. Who We Are

Our website address is: www.pecsser.com and is owned by Pecsser Proprietary Limited. We sell our products to you through our online e-commerce platform provided by our website. Our store is hosted on .com Your data is stored through PECSSER‘s data storage, databases, and the general platform application. They store your data on a secure server behind a firewall.

We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe how we collect, use, disclose and safeguard the information you provide while accessing and using the Service. It also explains how you can exercise your privacy rights. If you have any questions, suggestions or complaints about our use of your personal information or this privacy policy, please contact us using the details provided at the bottom of this page.

2. Definition

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Pecsser (Pty) Ltd.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: South Africa
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service means the https://www.pecsser.com/ website operated by Pecsser.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Pecsser, accessible from www.pecsser.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. Audience

This policy applies to you if you are:

a visitor to our website; or
a customer who has ordered or purchased items that we sell from one of our stores or via our online platforms.

4. Types of Data Collected

Personal Data

We respect your privacy and will take all reasonable measures to protect it, as more fully detailed below.
Should you decide to register as a user on the Website, we may require you to provide us with personal information which includes but is not limited to

* your name and surname;
* your email address;
* your physical address;
*VAT Number
*Company Name and or
* your mobile number

Should your personal information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.
You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

5. Consent of Use of Your Personal Data

How do we get your consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do you withdraw your consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@pecsser.com
What do we do with your Information? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

6. Use of Your Personal Data

We will not, without your express consent:

1. - Use your personal information for any purpose other than as set out below:-
  - In relation to the ordering, sale and delivery of Goods;
  - to contact you regarding current or new Goods or any other products offered by us or any of our branches (unless you have opted out from receiving marketing material from us);
  - to inform you of special offers offered by us or any of our branches (unless you have opted out from receiving marketing material from us); and
  - to improve your experience on our Website by, inter alia, monitoring statistical non-personal browsing habits, and to transact with us; or
  - We will not disclose your personal information to any third party other than as set out below:

* to our employees and/or partner stores who assist us to interact with you via our Website, email or any other method, for the ordering of Goods or when delivering Goods to you, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently;

1. - We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, order of court or legal process served on us, or to protect and defend our rights or property.

We will –

1. - treat your personal information as strictly confidential;
  - take appropriate measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
  - provide you with access to your personal information to view and/or update personal details;
  - promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
  - upon your request, promptly remove any or all of your personal information in our possession; and
  - not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

7. Disclosure

Pecsser will never sell or make your personal information available to any third party other than as provided for in this policy, unless we are compelled to do so by law.
In particular, in the event of a fraudulent online payment, Pecsser reserves the right to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
We reserve the right to disclose your personal information as required by law (e.g., to comply with a warrant, or court order) and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

8. Retention of Your Personal Data:

We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. From time to time the business may request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account online, emailing us, or phoning us.

We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:

1. - retention of the record is required or authorised by law; or
  - you have consented to the retention of the record.
  - During the period of retention, we will abide by our non-disclosure obligations and will not share or sell your personal information. We may retain your personal information in physical or electronic records at our discretion.

9. Cookies

This Website makes use of “cookies” to automatically collect information and data through the standard operation of the Internet servers.
“Cookies” are small text files a website can use (and which we may use) to recognise repeat users, facilitate the user’s on-going access to and use of a website and allow a website to track usage behaviour and compile aggregate data that will allow the website operator to improve the functionality of the website and its content.
Please note: The type of information collected by cookies is not used to personally identify you. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to provide you with certain features available on our Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Website will therefore be limited. If you do accept a “cookie”, you thereby consent to our use of any personal information collected by us using that cookie.

10. Deemed Acceptance

By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

11. Your Obligation

You may only send us your own personal information or the information of another data subject where you have their permission to do so.

12. Changes to this Privacy Policy

For the purpose of reflecting our current practice and ensuring compliance with applicable laws, we may occasionally update our privacy policy.
We reserve the right to change this privacy policy at any time by updating this web page.
You are advised to review this Privacy Policy regularly to keep up with any updates or changes.
The “Last Updated” date will be updated at the top of this policy whenever we post changes to it. We will take appropriate steps to notify you if there are any significant changes to how we collect, use, store, or share your personal data. Changes and clarifications will take effect immediately upon their posting on the website.
If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

13. Discount Codes

We may from time to time make discount codes available for redemption on products offered for sale on our website (“Discount Codes”).
Discount Codes are governed by these Terms.
We may with reasonable notice change and/or discontinue the availability of such offer.
No more than one Discount Code per person may be used and each Discount Code may only be redeemed once.
Only one Discount Code may be used per purchase.
Discount Codes are not transferable.
Unless otherwise stated, a Discount Code may not be used in conjunction with any other special offer or promotion.
Discount Codes cannot be redeemed against previous purchases.
Your use of a Discount Code may be subject to additional criteria.
Discount Codes cannot be exchanged for cash and no change will be given for Discount Codes.
Discount Codes may only be redeemed for the specific product or services to which it relates.
Discount Codes are only valid for a limited period, which we will communicate to you.
We will not re-issue damaged, lost or stolen Discount Codes.

14. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

15. Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

16. Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We and our third-party payment processor, may store or collect your payment card details that you provide to us via registration forms, purchase forms and other online fields, including, but not limited to your name, postal and/or email address, telephone number, credit card number(s), bank account details, and or other relevant personal information. That information is provided to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

17. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost,
misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

18. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout.

19. Contact Us:

- Email: info@pecsser.com
- Or contact us on: +27 11 397 8845

Definitions

Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.

Personal information we collect

Information you provide us directly

Your first and last name, date of birth, gender, the city and country in which you reside, information about you, your PayPal address, online profiles, and email address are just a few examples of the personal information that may be requested of you voluntarily in some areas of the service. This information can be changed or removed at any time and will be visible on your public profile page on Pecsser.

We employ your data to communicate with you, operate, maintain, and provide the service’s features and functionality, as well as to handle any complaints you may have about it.

You might not be able to access or use some features of the service, or using the service might not be as enjoyable, if you don’t give us your information.

Information we collect through your use of the Service

Our servers automatically log certain information that your web browser sends whenever you visit a page. This could contain data like your IP address, browser kind, language, browsing, and uploading habits, other user interactions with the media you’ve uploaded, pages you’ve viewed, the date and time, and so on. This information is used to maintain the service’s stability and is automatically deleted after seven days.

Please refer to the section below titled “Cookies” for more details on how we use cookies and other technologies.

Sharing your information

Your privacy is something we value and are committed to protecting. We don’t sell or in any other way give your personal information to other businesses so they can market their own goods or services.

we may however disclose your personal information to our services providers and partners who provide data processing services to us (for example, to support our website’s delivery, provide functionality, or help to enhance the security of our website) or who otherwise process data for the purposes outlined in this privacy statement or disclosed to you at the time we collect your data.

If you have consented to the disclosure of your personal information to any other third party, we may also share the data with them.

How we transfer, store and protect your information

Your information will be processed and stored in South Africa as well as any other nation where Pixel Picks, its partners, and service providers have facilities.

This means that your data may be transferred to and processed in countries other than the country in which you are located. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).

However, we’ve taken appropriate safeguards to require that your data will remain protected in accordance with this privacy policy and applicable data protection laws. These measures include transferring your data to a country that the European Commission or UK authorities (as applicable) have determined provides an adequate level of protection for personal data, or by implementing standard contractual clauses with our service providers and partners.****

Your rights

You have the right to access the data we process about you, obtain rectification of inaccurate data, request deletion of your data, restrict our processing of your data, request portability of your data, and/or object to unreasonable processing. If we process your data on the basis of your consent, you have the option to withdraw your consent at any time. Doing so will not affect the lawfulness of the processing we carried out based on your consent up to the time of withdrawal.

You can exercise any of these rights by contacting us using the contact details provided at the bottom of this page under the “How to contact us” heading. We respond to all requests we receive in accordance with applicable data protection laws.

You also have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you or in your user profile page. You can also contact us using the contact details provided at the bottom of this page under the “Contact us” heading.

Finally, you have the right to lodge a complaint with a supervisory authority.

Data retention

As long as your account is active, as needed to provide you with the service, as necessary to comply with our legal obligations, settle disputes, and enforce our agreements, we will retain your personal information.

If We No Longer Need To Process Your Information For Any Legitimate Business Purpose, We Will Either Delete Or Anonymize It; Alternatively, If This Is Not Possible (For Example, If Your Information Is Stored In Backup Archives), We Will Securely Store Your Information And Isolate It From Any Further Processing Until Deletion Is Possible

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